Frequently Asked Questions
Quick answers to everything you need to know about NOURIQ.
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Delivery
Everything about how, when and where we deliver.
Enter your PIN code at checkout to confirm delivery availability. If your area is not yet covered, we hope to serve you soon.
Order by 11 AM for delivery the same day. Orders placed later arrive the following day, subject to service availability.
Share your preferred handover instructions at checkout. Our delivery partner will contact you if assistance is needed.
Delivery is complimentary on orders of ₹599 and above. Delivery charges, where applicable, are displayed transparently before you place the order.
Visit our Order Tracking page and enter your Order ID or registered mobile number, no login required. You'll see a live status timeline: Confirmed → Packed → Dispatched → Out for Delivery → Delivered. You'll also receive SMS updates at each stage automatically.
Freshness & Storage
How fresh your NOURIQ products are, and how to keep them that way.
Freshness is built into our process. NOURIQ eggs are collected, carefully reviewed, packed at the farm, and delivered directly to your home, without unnecessary storage in between.
Store below 20°C. For optimal freshness, refrigerate after purchase. Keep eggs in their original carton, away from direct sunlight, heat, moisture, and strong odours. Do not freeze.
Taste begins with how an egg is raised and handled. Thoughtful nutrition, freshness, and disciplined handling come together to deliver a naturally fuller flavour and a richer yolk experience.
Subscriptions
Managing your recurring NOURIQ plan.
Choose your preferred delivery day when setting up your subscription. Your delivery schedule and the applicable cut-off time will be shown before you confirm.
Each upcoming charge is shown in advance, giving you clarity before the payment is processed.
Products
What we sell, how it's raised, and what makes it different.
The claim reflects approved laboratory findings for the tested sample, within the stated testing limits, not a statement beyond the evidence.
Choose from 6, 12, or 30 eggs, each prepared to the same NOURIQ standard.
NOURIQ eggs are infertile and come from hens fed a vegetarian diet.
Clear nutrition information is provided on-pack and online, grounded in approved testing rather than broad promises.
Payments
Payment methods, billing, and invoice queries.
A secure selection of digital payment options is available at checkout.
Provide your GSTIN and billing details before checkout, and we will issue the appropriate tax invoice.
Check whether the order was created. If not, the payment provider will generally reverse the debit to the original method.
We're here to help.
Our team is online every day, 8 AM – 9 PM. Most questions answered in under 5 minutes.